Privacy Policy

Introduction

Eatpure Limited (“Eatlunch”) is committed to respecting your privacy.

 

The purpose of this Privacy Policy is to explain how we will use any personal data we collect about you, the rights you have over any personal data we hold about you, and to tell you about the policies and procedures that we have in place to respect your privacy and keep your personal data secure.

This Privacy Policy applies to you if you purchase our products or services, over the phone, online or otherwise by using any of our websites or interacting with us on social media (our “Services”).

Our contact details

If you have any comments or questions about this Privacy Policy or our data processing practices, please address them to us at Cater@Eatlunch.co.uk or address the letter for the attention of our Data Protection Officer, who can be contacted at Eatpure Ltd, Unit 5 Sutherland Court, Welwyn Garden City, AL7 1BJ

The categories of personal data we collect and use include:

  • name;

  • address;

  • email address;

  • telephone number;

  • information about the Services we provide to you (including for example, what we have provided to you, when and where and, if applicable, how much you paid);

  • information you provide to us with when you contact us by phone, email, post, or when you communicate with us via social media;

  • information about electronic communications you receive from us, including whether that communication has been opened and if you have clicked on any links within that communication

We do not store or view credit / debit card data. All credit / debit card data is handled securely by our payment gateway provider who are certified as a PCI Service Provider Level 1 – the most stringent level of certification available.

 

Sources of personal data

We will receive your personal data when you provide them to us yourself or when you use or purchase one or more of our Services.

How we use your personal data

All personal data that we obtain about you will be used in accordance with current data protection law and this Privacy Policy. We, or third party data processors acting on our behalf, will process your personal data as follows:

  • As necessary, to perform a contract with you, such as a contract to process an order from you for one or more of our Services including, where applicable, taking payment and carrying out fulfilment and delivery.

 

Your rights

You may contact our Data Protection Officer by email at cater@eatlunch.co.uk at any time, to:

  • request that we provide you with a copy of the personal data which we hold about you;

  • request that we update any of your personal data which are inaccurate or incomplete;

  • request that we delete any of your personal data which we are holding;

  • request that we restrict the way that we process your personal data;

  • request that we provide your personal data to you or a third-party provider of services in a structured, commonly-used and machine-readable format;

  • object to us processing personal data based on our legitimate interests, including profiling; or

  • object to us processing your personal data for direct marketing purposes.

 

Your request must include your name, email address and postal address and we may request proof of your identity. Please allow at least seven working days for us to process your request.

 

Withdrawing your consent

Where we are processing your personal data based on your consent, you may change your mind and withdraw your consent at any time.

You can withdraw your consent to receive marketing communications by clicking on the unsubscribe link in an email or by adjusting the push message settings for the mobile application.

You can also withdraw your consent to receive marketing communications or any other consent you have previously provided to us by contacting us at cater@eatlunch.co.uk

The consequence of you withdrawing consent might be that we cannot do certain things for you.

 

Right to lodge a complaint with a supervisory authority

You may also make a complaint to a supervisory authority for data protection matters. In the UK, this would be the UK Information Commissioner’s Office (https://ico.org.uk/). If you live in another EEA country, you may complain to the supervisory authority in your country. Alternatively you may seek a remedy through local courts if you believe your rights have been breached.

 

How do we protect your personal data?

We use industry standard technical and organisational security measures to protect your personal data. We keep your personal data secure by implementing policies, procedures and access controls so that only authorised members of our staff or authorised third parties can access your personal data. We protect our information technology systems with firewalls and anti-virus and anti-malware software and other information security technology solutions. When we transfer your personal data to third parties we use encryption.

This Privacy Policy was last updated on 19 May 2018.

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​© 2018, Eatlunch.co.uk , Hertfordshire